ISO 9001

Overview

ISO 9001 is the international standard for quality management systems, focused on helping organizations consistently deliver services that meet customer and regulatory requirements through documented processes, accountability, and continuous improvement. For Xano as a SaaS platform, ISO 9001 indicates that key operational processes such as service delivery, support, change management, issue resolution, and continual improvement are managed in a structured and repeatable way. For our customers, this provides confidence that the platform they rely on is supported by a mature quality management framework, even though ISO 9001 is not specifically a data security or privacy standard.

Scope of Xano’s Certification

Planning, Deployment, Provisioning, and Delivery of Secure Software Applications.

How Xano Meets Compliance Criteria

Xano maintains a range of policies, procedures, and operational controls to support its compliance obligations and overall security posture. The examples below highlight key elements of our program in relation to this framework, and do not represent a complete list:

• Quality Policy
• Change Management System Policy
• Customer Complaint Handling Procedure
• Data Classification Policy
• Continuous Improvement Policy
• Incident Response Policy
• Risk Management Policy
• Vendor Risk Management Policy
• Internal Audit Program
• InfoSec Management Review Meetings